Terms & Conditions
Arya Samaj Kerala Bookstore
Website: https://aryasamajkerala.com
Last Updated: 14 October 2026
Welcome to Arya Samaj Kerala Bookstore.
These Terms & Conditions govern the use of our website and the purchase of books, Vedic literature, traditional Yajna essentials and other products offered through our online bookstore.
By accessing our website or placing an order, you agree to comply with these terms, subject to your rights under applicable laws.
We encourage customers to read these conditions carefully before placing an order.
1. About Arya Samaj Kerala Bookstore
Arya Samaj Kerala Bookstore is dedicated to promoting Vedic knowledge, education, literature and the principles of Arya Samaj.
Our online bookstore provides access to Vedic scriptures, philosophical works, educational publications, books on Indian culture, traditional Yajna essentials and other selected products.
We aim to make these products accessible to customers throughout India and internationally, subject to availability and delivery arrangements.
2. Product Information and Availability
We make reasonable efforts to provide accurate product descriptions, photographs, prices and availability information.
However, minor variations may occur between the product photographs displayed on the website and the actual products supplied.
Book editions, cover designs, binding, printing and other physical characteristics may vary where different editions are available.
All orders are subject to product availability and confirmation by our team.
If a requested product is unavailable, we will inform the customer before requesting payment.
3. Placing an Order
Customers can browse our product catalogue, select products and add them to their shopping carts.
To place an order, customers must proceed to checkout and provide accurate contact and delivery information.
Submitting an order through our website constitutes a request to purchase the selected products. It does not automatically establish a confirmed sale.
Our team will review the order, verify product availability and contact the customer to confirm the details.
An order becomes confirmed when the customer accepts the final order details and payment arrangements communicated by our team.
4. Prices and Shipping Charges
All product prices displayed on our website are in Indian Rupees (INR), unless otherwise indicated.
Product prices may be updated from time to time. The price applicable to an order will be confirmed before payment.
Shipping charges are calculated separately according to the destination, package weight, dimensions and applicable postal or courier charges.
Customers will be informed of the total amount payable, including applicable delivery charges, before making payment.
For international orders, additional postal charges and destination-country customs duties or import taxes may apply.
5. Payment Terms
Arya Samaj Kerala Bookstore operates an order-confirmation-based payment system.
Our website does not currently accept payments through an integrated online payment gateway.
Customers can submit orders without making an immediate online payment.
After reviewing an order, our team will contact the customer to confirm product availability, applicable shipping charges and the total payable amount.
Payment instructions will then be communicated directly to the customer.
Accepted payment methods may include UPI, Google Pay and other methods specified by Arya Samaj Kerala Bookstore.
Customers should make payments only through the payment details officially communicated by our team.
We will arrange order processing and dispatch after payment confirmation.
6. Domestic Shipping and Delivery
Arya Samaj Kerala Bookstore accepts orders for delivery throughout India.
Products may be shipped through India Post or other available postal and courier services.
Shipping charges depend on the destination, package dimensions, weight and delivery service.
Estimated delivery times will be communicated during order confirmation.
Although we make reasonable efforts to dispatch products promptly, actual delivery times may vary because of postal operations, transportation conditions, holidays, weather or other circumstances beyond our control.
Customers are responsible for providing complete and accurate delivery information.
7. International Orders and Delivery
Arya Samaj Kerala Bookstore also accepts orders from customers outside India.
International shipping is available to destinations served by appropriate postal or courier services, subject to applicable laws and shipping restrictions.
Customers placing international orders must agree to pay the applicable international postal charges.
Our team will confirm the shipping cost and estimated delivery arrangements before requesting payment.
Any customs duties, import taxes, clearance charges or other levies imposed by the destination country will be the customer’s responsibility.
Delivery times may vary depending on international postal arrangements and customs procedures.
8. Order Cancellation
Customers may request cancellation of an order before it has been dispatched.
If an order has not yet been paid for, customers may contact our team to cancel their order.
For prepaid orders that have not been dispatched, cancellation requests will be reviewed and eligible payments will be refunded through an appropriate payment method.
Once an order has been dispatched, cancellation or return requests will generally not be accepted for a change of mind.
This does not affect remedies available under applicable consumer protection laws.
9. No Returns Policy
Arya Samaj Kerala Bookstore follows a No Returns Policy for books and other products, except where a book is received damaged during transit or where a return or other remedy is required by applicable law.
We request customers to review product descriptions, titles, authors, editions and other relevant details before confirming their purchases.
We do not ordinarily accept returns or provide refunds for changes of mind, personal preferences or products ordered incorrectly by the customer.
Books that have been read, used, marked, altered or damaged after delivery are not eligible for voluntary returns.
Minor differences in book cover appearance or colour reproduction that do not materially affect the product will not ordinarily qualify for a return.
Our No Returns Policy does not restrict customers’ statutory rights concerning defective, misdescribed, incorrectly supplied or otherwise non-compliant products.
10. Books Damaged During Transit
We take reasonable care to pack books securely before dispatch.
However, damage may occasionally occur during transportation.
If a customer receives a book damaged during transit, they should contact Arya Samaj Kerala Bookstore as soon as possible, preferably within seven days of delivery.
To help us review the issue, customers should provide their order number, a description of the damage and clear photographs of the damaged book.
Photographs of the external packaging may also be requested where available.
Our team will review the claim and determine an appropriate resolution.
Depending on the circumstances and product availability, this may include replacing the damaged book or providing a refund.
Customers should contact us before returning any damaged product so that suitable return arrangements can be discussed.
The suggested seven-day reporting period does not override any rights or remedies available under applicable consumer protection laws.
11. Refunds and Replacements
Refunds and replacements are considered in accordance with our stated policies and applicable consumer protection laws.
Where a replacement is approved, we will arrange for the replacement product to be dispatched, subject to availability.
If a replacement cannot be provided, an appropriate refund may be offered.
Approved refunds will ordinarily be processed through the original payment method or another mutually agreed method.
The time required for a refund to reach the customer may depend on the payment service provider or banking system.
Any applicable statutory refund obligations will take precedence over these general arrangements.
12. Incorrect or Defective Products
If a customer receives a product that is materially different from the confirmed order, defective or incorrectly supplied, they should contact us promptly.
Customers should provide relevant order details and a description of the issue.
We will review the matter and assist with an appropriate remedy in accordance with applicable consumer protection laws.
Our No Returns Policy does not exclude legally required remedies for defective or incorrectly supplied products.
13. Customer Responsibilities
Customers are expected to provide accurate and complete information when placing orders.
This includes their name, telephone number, email address and delivery address.
Customers must ensure that the selected products, quantities and delivery details are correct before submitting an order.
Customers are also responsible for making payments only through the officially communicated payment channels.
Any misuse of the website, fraudulent transactions or attempts to interfere with its normal operation are prohibited.
14. Intellectual Property
The content published on Arya Samaj Kerala Bookstore, including original descriptions, website design, graphics, logos and other materials, may be protected by applicable intellectual property laws.
Copyright in individual books and publications remains with the respective authors, publishers or other lawful rights holders.
Visitors may use website content for personal reference but may not reproduce, distribute or commercially exploit protected material without appropriate permission or another lawful basis.
15. Website Availability and Technical Issues
We make reasonable efforts to keep our website accessible and functioning correctly.
However, website availability may occasionally be affected by maintenance, technical problems, internet connectivity issues or other circumstances.
We reserve the right to update website features, product listings and technical functionality as necessary.
If customers experience difficulties placing an order, they may contact us through our Contact Us page.
16. Privacy and Customer Information
Arya Samaj Kerala Bookstore respects customer privacy and handles personal information according to our Privacy Policy and applicable data protection requirements.
Customer information collected during checkout is used for order processing, communication, payment confirmation, delivery arrangements and related purposes.
For details regarding the collection, use, retention and protection of personal information, please refer to our Privacy Policy.
17. Limitation of Liability
Arya Samaj Kerala Bookstore will take reasonable care in processing orders, communicating product information and arranging deliveries.
We are not responsible for losses arising solely from circumstances beyond our reasonable control, except where liability cannot lawfully be excluded.
Nothing in these Terms & Conditions limits or excludes liabilities, remedies or consumer rights that cannot be restricted under applicable Indian law.
18. Changes to Terms & Conditions
Arya Samaj Kerala Bookstore may revise these Terms & Conditions to reflect changes in business operations, product offerings, delivery arrangements or applicable legal requirements.
Updated terms will be published on this page with a revised date.
Terms applicable to an already confirmed order will not be changed retrospectively without an appropriate legal basis or customer agreement.
19. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any disputes arising from purchases or use of our website will be addressed under the relevant provisions of Indian law.
Nothing in these terms restricts customers from approaching a competent consumer dispute redressal authority or exercising statutory legal rights.
20. Contact Information
For questions about orders, payments, deliveries, damaged products, cancellations or these Terms & Conditions, please contact:
Arya Samaj Kerala Bookstore
Kerala, India
Website: https://aryasamajkerala.com
Customers may also submit enquiries through the Contact Us page on our website.
We remain committed to providing access to meaningful literature, promoting Vedic knowledge and ensuring a transparent and dependable purchasing experience.