Privacy Policy
Arya Samaj Kerala Bookstore
Website: https://aryasamajkerala.com
Last Updated: 14 October 2026
At Arya Samaj Kerala Bookstore, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect customer information when you visit our website, browse our products, place orders or contact us.
By using our website, you acknowledge the information provided in this Privacy Policy. Where consent is required, we will seek it separately.
1. Information We Collect
When you place an order, contact us or use certain features of our website, we may collect personal information necessary to provide our services.
This information may include your name, email address, telephone number, billing address, shipping address, city, state, country and postal or PIN code.
We also collect information relating to your orders, including selected products, quantities, order dates, transaction status and delivery instructions.
When you contact us with an enquiry, we may retain the information you provide to help us respond and assist you.
2. How We Use Your Information
We use customer information to operate our bookstore and provide services related to product enquiries, purchases and deliveries.
Your information helps us process orders, verify product availability, communicate payment instructions, arrange deliveries and provide customer assistance.
We may also use relevant order records for accounting, administrative purposes, legal compliance and resolving customer complaints.
We do not use customer information for unrelated marketing without an appropriate legal basis or consent.
3. Order Processing and Payment Information
Arya Samaj Kerala Bookstore operates an order-confirmation-based payment system.
Customers can browse products, add items to their shopping carts and submit orders through our website without making an immediate online payment.
After receiving an order, our team contacts the customer to confirm product availability, shipping charges and the total payable amount.
Payment instructions are communicated directly to the customer through available communication channels.
Payments may be accepted through UPI, Google Pay or other methods communicated by our team.
Our website does not currently process debit card or credit card payments through an integrated online payment gateway.
We may retain payment confirmation details, transaction references and related accounting records when necessary to verify payments and fulfil orders.
4. Shipping and Delivery Information
We collect customer delivery details to arrange the dispatch of books and other purchased products.
Arya Samaj Kerala Bookstore provides delivery services throughout India and also accepts international orders where postal services are available.
To fulfil orders, we may share necessary delivery information with India Post, courier companies, logistics providers or other postal services involved in transporting the products.
Only the information reasonably required to complete the delivery will be shared.
For international deliveries, the necessary shipping details may be transferred to postal operators, customs authorities or delivery partners outside India.
5. Cookies and Website Functionality
Our website may use cookies and similar technologies to support essential functionality and improve the browsing experience.
Cookies help maintain shopping cart contents, support checkout functionality and remember certain website preferences.
Some cookies may be necessary for the website and WooCommerce shopping system to function correctly.
Any optional analytics, marketing or third-party cookies will be handled according to applicable privacy requirements and the website’s cookie settings.
Visitors can manage cookies through their browser settings and, where available, the website’s cookie consent controls.
Disabling essential cookies may affect certain shopping features.
6. Contact Forms and Customer Enquiries
When customers contact Arya Samaj Kerala Bookstore through our Contact Us page, we collect the information they voluntarily provide.
This may include their name, email address, phone number and message.
We use this information to respond to enquiries, provide product information and assist with ordering or delivery-related questions.
Contact information submitted through our enquiry forms will not be used for unrelated promotional communications without an appropriate legal basis.
7. Customer Accounts and Order Records
Our website uses WooCommerce to manage products, shopping carts, orders and customer information.
Depending on the website’s available features, customers may be able to create accounts or place orders without registering.
WooCommerce stores information associated with orders, including customer details, purchased products, order dates and order status.
These records help us manage transactions, provide customer assistance and maintain necessary business documentation.
8. Sharing of Personal Information
Arya Samaj Kerala Bookstore does not sell customer personal information to advertisers or data brokers.
We may share relevant information with service providers when necessary to operate our website and fulfil customer orders.
These may include website hosting providers, email service providers, postal and courier services, and technical service providers responsible for website maintenance.
We may also disclose information when required by applicable law or a lawful request from an authorised government or regulatory authority.
We aim to limit such disclosures to the information necessary for the relevant purpose.
9. Data Security
We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, disclosure and loss.
Our website uses WordPress and WooCommerce to support website administration and order management.
We aim to maintain appropriate administrative, technical and organisational safeguards for the information entrusted to us.
However, no method of electronic transmission or digital storage can guarantee absolute security.
Customers should avoid sharing sensitive financial information, passwords or unnecessary personal details through website contact forms.
10. Retention of Personal Information
We retain customer information only for as long as reasonably necessary to fulfil orders, provide support, maintain appropriate business records and meet applicable legal obligations.
Order records may be retained for accounting, taxation, customer service and dispute-resolution purposes.
Customer enquiries and other correspondence may be retained for a reasonable period based on their purpose.
When personal information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal and recordkeeping requirements.
11. Customer Privacy Rights
We respect the rights of individuals regarding their personal information.
Subject to applicable law, customers may request access to relevant personal information held by Arya Samaj Kerala Bookstore, seek correction of inaccurate details, request erasure of eligible information or withdraw consent where processing depends on consent.
Customers may also raise concerns about how their personal information is handled.
We will review such requests and respond in accordance with applicable legal requirements.
Certain records may need to be retained where required for taxation, accounting, legal compliance or other lawful purposes.
12. Children’s Privacy
Arya Samaj Kerala Bookstore offers educational, spiritual and literary products that may be of interest to readers of different age groups.
However, children should not submit personal information or place orders independently without appropriate involvement from a parent or legal guardian.
Where required by applicable law, we will obtain verifiable parental consent before processing children’s personal information.
Parents or guardians may contact us with concerns regarding information submitted by a child.
13. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms or other third-party services.
These websites operate under their own privacy policies and data protection practices.
Arya Samaj Kerala Bookstore is not responsible for the privacy practices of websites operated by independent third parties.
Visitors are encouraged to review the privacy policies of external websites before sharing personal information.
14. International Customers
Customers residing outside India may place orders through our website, subject to applicable shipping arrangements.
Information necessary to process international orders may be used for payment verification, delivery coordination and customs-related requirements.
International customers may also have additional privacy rights under the laws applicable in their country or region.
We will address applicable requests and obligations in accordance with relevant legal requirements.
15. Changes to This Privacy Policy
Arya Samaj Kerala Bookstore may update this Privacy Policy periodically to reflect changes in website functionality, business operations, legal requirements or data protection practices.
Any revised policy will be published on this page with an updated revision date.
We encourage visitors to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights or have concerns about the handling of your personal information, please contact Arya Samaj Kerala Bookstore.
Arya Samaj Kerala Bookstore
Kerala, India
Website: https://aryasamajkerala.com
You can also reach us through the Contact Us page on our website.
We are committed to respecting customer privacy while providing access to Vedic literature, educational publications and traditional products.